Privacy Policy

Last Updated: 03/02/2026

1. Introduction

Welcome to Forward Thinking Fitness (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://trainftf.com/ and use our services (the “Services”). By using our Services, you agree to this Privacy Policy.

2. Information We Collect

Personal Information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Account login credentials

Usage Information:
• IP address
• Browser type
• Device type
• Pages visited
• Interaction data

3. How We Use Your Information

We use your information to provide and improve our Services, process transactions, communicate updates, provide customer support, send marketing communications where permitted, and comply with legal obligations.

SMS COMMUNICATIONS & MOBILE DATA POLICY

Opt-In Disclosure:
By providing your number, you consent to receive automated informational and promotional messages from Forward Thinking Fitness.

No Sharing of SMS Data:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opt-Out Instructions:
You can cancel the SMS service at any time. Just text “STOP” to our number. We will send a confirmation message to acknowledge your request.

Help Instructions:
Reply HELP for assistance.

Rates & Frequency:
Message and data rates may apply. Message frequency varies.

4. Information Sharing

We do not sell or rent your personal information. We may share information with service providers and legal authorities when required by law. SMS consent and mobile numbers are not shared with third parties for marketing purposes.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no transmission method over the Internet is completely secure.

5A. Data Retention and Deletion We retain personal data only as long as necessary to provide our services and comply with our legal obligations. As part of our service, we integrate with Mindbody, which requires certain user data (such as name, contact details, and booking information) to operate core functionality including scheduling, bookings, and account management. This data is mandatory for using the app’s services. Data Retention User data is retained as long as your account remains active. Certain data may be retained longer if required for legal, regulatory, or operational purposes, including records maintained by Mindbody. Data Deletion You may request data deletion at any time by deleting your account within the app or by contacting us at [insert contact email]. Upon account deletion, we will initiate the deletion of your personal data from our systems. Data stored and processed through Mindbody will also be deleted in accordance with their data retention and deletion policies. In some cases, Mindbody may retain limited data as required by their legal or regulatory obligations. Please note that residual copies of your data may remain in backup systems for a limited period but will be securely deleted or anonymized according to applicable laws.

6. Contact Information

Forward Thinking Fitness
6750 Iroquois Trail, Suite 12, Allentown, Pennsylvania 18104
Phone: 610-395-9595
Email: evan@ftfstrong.com
Website: https://ftfstrong.com